Frequently Asked Questions
Everything you need to know about our fresh farm-to-table produce.
How do you ensure the freshness of your produce during shipping?
All orders are harvested to order and packed in temperature-controlled, eco-friendly insulated packaging to ensure your fruits and vegetables arrive as fresh as they were in our fields.
Where does your produce come from?
The majority of our stock is grown right here at Strawberry Fields Farm. For items we cannot grow ourselves, we partner with certified local organic sustainable farms within a 50-mile radius.
What is your return policy for perishable goods?
Due to the nature of fresh food, we cannot accept returns. However, if any item arrives damaged or does not meet our quality standards, please contact us within 24 hours for a full refund or replacement.
Do you offer subscription boxes?
Yes! We offer weekly and bi-weekly 'Seasonal Harvest' boxes. You can customize your preferences and pause or cancel your subscription at any time through your account dashboard.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Is your farm certified organic?
While we are currently in the transition period for official organic certification, we strictly follow regenerative farming practices and never use synthetic pesticides or chemical fertilizers.